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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A popup will appear. It offers comprehensive info about all the actions that you can perform on that particular page. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich selection of how-to videos illustrating how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our extensive Frequently Asked Questions database, which comprises questions asked by actual persons and provides practical solutions. We regulary update our FAQ section with new Q&A's in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can contact our fantastic team of technical support engineers available 24x7 and ready to assist you with any issue. Each support ticket you submit will be responded to in less than sixty minutes (the average ticket response time being just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 292839

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com